Testimonials

My experience with Jennifer was the best I've had in the health insurance arena. By a long shot. She was knowledgeable, professional, efficient, and able to recognize and deliver on my personalized needs and wants in a health insurance plan. My situation required a speedy turnaround on her part, and Jennifer delivered. Same day. I expected a stressful situation, and she provided the opposite. It is evident that Jennifer truly cares about and respects her clients. Her kindness, combined with attention to detail and thorough follow through on complicated issues, are a level of customer service I thought to be extinct. I was so pleased with my experience with Jennifer that I entrusted a close family member to her as well, to help with unique health insurance needs.

— Satisfied Individual Client


Jennifer at The Gilston Agency was a pleasure to work with! Her knowledge of the various health plans and recommendations for my needs made the whole health insurance renewal process a breeze. I will definitely use Jennifer and The Gilston Agency again!

— Satisfied Individual Client


What I love is that Kristy/Gilston are always proactively seeking out better options and opportunities for our employee benefit package and take the initiative to make my job easier. Gilston recognizes the value of my time and has worked to help streamline our Open Enrollment with Employee Navigator and provides active support to keep us up to date with the ever changing legislation by providing all the necessary documentation and reminders of when to send them; helping us keep our company and plans compliant. I love the HR360 site that Gilston provides its clients; it is a wealth of HR information at my fingertips. Whenever I’ve had a problem, Kristy and the Gilston team has worked tirelessly to get it corrected to my satisfaction. They are a truly dedicated agency; dedicated to their client’s satisfaction and dedicated to providing the best support in the industry. Kristy & Gilston have helped me and our small business through some pretty tough renewals and very scary legislation over the past ten years, providing helpful suggestions to create affordable options while also offering rich benefits that keep our employees happy.

Kristy has taken the time to get to know me and our company, and genuinely understands our employees’ needs and works to get us the most “bang for our buck.” Gilston provides her the support she needs to take care of us as if we’re her only group. You all make my job easier, plain and simple. I am a client for life and am truly looking forward to working with Kristy, Pam and The David Gilston Agency for many years to come. Thank you for all you do.

— Dana, a Satisfied Group Client


I am proud to work with you and I do recommend you & Gilston to everyone whenever benefits & group insurance come up. Y’all are the best!

— Dana, a Satisfied Group Client


Kathy McDaniel of the David M. Gilston Insurance Agency, Inc. was patient, knowledgeable and outstanding with helping me find the right insurance plan. I highly recommend her and this agency.

— Satisfied Individual Client


We have been working with DG Gilston/Kristy Clark for many years! They always provide excellent service and are very knowledgeable in the insurance industry! Kristy’s responsiveness with questions about our policy is always prompt and very helpful.

— Jennifer, a Satisfied Group Client


We have been with the Gilston Agency almost 5 years.  They have been a wealth of support and information to us.  Our agent has been instrumental in assisting with the placement of a new payroll system, streamlined our benefits management, and has consistently found the insurance placement that meets our company needs at a price that fits within our budget.  The staff is friendly and always available to assist with whatever questions or requests we throw at them.  The Gilston Agency has exceeded all our expectations.

— Deb, a Satisfied Group Client