Agent's FAQs David Gilston Insurance Agency, Inc.

• Can I be an employee of a different agency and still use the services of the Gilston Agency as a broker?
• What is the advantage of becoming an in-house agent?
• Is there a disadvantage to becoming an in-house agent?
• Why do I need the service of an agency at all?
• What makes the David M Gilston Insurance Agency different from other General Agencies?
• What type of training can I expect?
• Do I need computer skills?
• What type of guidance will I receive getting started?

Can I be an employee of a different agency and still use the services of the Gilston Agency as a broker?

Yes. All agents who work with us are independent agents and hold contracts directly with the carriers.

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What is the advantage of becoming an in-house agent?

As an in-house agent, you receive free office space, business cards that recognize you as an independent agent affiliated with the Gilston Agency, and access to additional amenities such as telephones, copiers, secure email, and marketing materials. Occasional meetings are also conducted to keep you up to speed on current events and carrier updates and you are encouraged to attend. The success of our agents is also closely tied to the comradery they experience being a part of a larger organization.

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Is there a disadvantage to becoming an in-house agent?

Because we commit our efforts and energy to your success we simply ask you place all your business with our company.

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Why do I need the service of an agency at all?

In order to be successful, you must have a team to support your efforts. There are two ways to accomplish this. The first is to hire your own staff, train them, and retain them. The second is to align yourself with an organization like ours where you have access to a team of professionals. In an industry changing as rapidly as ours, it's practically impossible to know everything. Focus on your strengths as an agent and allow our staff to serve as a resource for you and provide the answers you need.

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What makes the David M Gilston Insurance Agency different from other General Agencies?

The most significant difference is the level of support we provide before, during and after the sale. Successful sales people understand the importance of having a competent team of professionals to delegate their workload to in order to stay in the field. Additionally, you must have the trust and confidence in your team to handle the needs of your clients. Every agent has a dedicated team to work with you and your client from the beginning of the sale, through the implementation process, and the ongoing service after the sale.

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What type of training can I expect?

We have a variety of training tracks for you to take advantage of depending upon your experience, strengths and interests. The employee benefit and health insurance marketplace will be changing significantly over the next few years. Now is an ideal time to develop new skills that will set you apart from your competition. We will equip you with those skills to help insure your success in this industry.

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Do I need computer skills?

Your clients are becoming much more accustomed to using the Internet and other forms of technology so you are required to have basic computer skills. Investing time, energy and training into technology will increase your level of efficiency and ultimately make you a more successful agent. The Gilston Agency will provide various training programs to assist you in gaining a comfort level with the industry technology.

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What type of guidance will I receive getting started?

The type of guidance you receive depends on your skill sets and how long you have been in the business. Typically, we will discuss your career objectives and income needs in order to create a strategy for achieving these goals. You will follow a training track to assist you in meeting your objectives.

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